BPRO Travel is committed to complete customer satisfaction. If you are displeased with the services provided, we will refund the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, as it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, Agents have the liberty to cancel their products and request a refund from us. Our Policy for the cancellation and refund will be as follows:
How to Cancel: For Cancellations, please contact us via the Contact Us link.
Cancellation Timeline: 15 business days from request received will be treated as cancellation of services for the next service period.
Submit cancellation request via Contact Us
Processing time: 15 business days
Cancellation confirmation for next service period
We will try our best to create the suitable design concepts for our agents. In case any agent is not completely satisfied with our products, we can provide a refund within 7 days.
Refund Method: If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase. In case of payment gateway payments, refunds will be made to the same account.
Submit refund request within 7 days
Genuine reasons verified by our team
Refund processed to original payment method
Last Updated: August 27, 2026