Company: BPRO Travel

Effective Date: 27 February 2025

Last Updated: 27 August 2026

1. Purpose

BPRO Travel ("we," "our," "us") is committed to protecting the personal data of our customers, partners, and employees. This Data Retention Policy outlines how we collect, store, retain, and delete personal data in compliance with applicable data protection laws.

2. Scope

This policy applies to all personal data collected, processed, and stored by BPRO Travel, including but not limited to customer bookings, inquiries, marketing data, and employee records.

3. Data Retention Periods

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and protect our legitimate business interests. The general retention periods are as follows:

Data Category Retention Period Purpose
Customer Booking Data 1 year Handle customer service inquiries, legal claims, and reporting requirements
Payment and Financial Data 1 year Compliance with tax and accounting laws
Marketing and Communications Data 1 year (or until opt-out) Marketing communications and customer engagement
Employee Records 1 year after termination Compliance with labor and tax laws
Website and Analytics Data 8 months Improve services and analyze trends

4. Secure Storage and Deletion

  • Personal data is securely stored using encryption and access controls.
  • Data no longer required is securely deleted, anonymized, or archived as per compliance requirements.
  • Hard copy documents containing personal data are securely shredded and disposed of.

5. Legal and Compliance Obligations

BPRO Travel adheres to applicable data protection regulations, including GDPR, CCPA, and other applicable laws. We ensure that all retention periods align with legal requirements.

6. Customer Rights

Customers have the right to request access, correction, deletion, or restriction of their personal data. Requests can be made by contacting our Data Protection Officer at:

Email: info@bprosoftech.com

7. Policy Review

This policy is reviewed annually and updated as necessary to reflect changes in regulations or business practices.

8. Contact Information

For questions regarding this policy, please contact:

Data Protection Officer

BPRO Travel

Email: info@bprosoftech.com

Phone: +91 9147409359